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Business Support Specialist

2 months ago


Toledo, Ohio, United States EFP Staffing Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Assistant to join our team at EFP Staffing. As an Operations Assistant, you will play a critical role in supporting our business operations and ensuring the smooth execution of our daily activities.

Key Responsibilities
  • Order and Sales Processing: Manage sales order processing and forwarding to ensure timely and accurate order fulfillment.
  • Customer Communication: Handle occasional correspondence with customers for order and shipping clarification, maintaining a friendly and professional demeanor.
  • Logistics and Scheduling: Oversee shipping scheduling and logistics to ensure smooth operations and timely deliveries.
  • Inventory Management: Update and manage inventory records to support production and sales activities.
  • Remote Warehouse Coordination: Coordinate activities at our remote warehouse facility to ensure seamless operations.
  • Cross-Training Opportunities: Engage in potential cross-training in HR and Office Management functions, expanding your skill set and contributing to various aspects of the business.
  • Project Involvement: Participate in additional projects as the company develops, offering opportunities for growth and learning.
Requirements
  • Location and Transportation: Reliable transportation and the ability to work from our facilities.
  • Educational Background: A High School Diploma or equivalent. Some college is a plus.
  • Experience: At least 3 years of experience in administrative or operations support roles.
  • Technical Skills: Proficiency with Windows computers, Intuit QuickBooks, Fishbowl, Adobe Acrobat, and Microsoft Office (Word, Outlook, & Excel).
  • Communication Skills: Excellent verbal and written communication skills.
About You
  • Organized and Collaborative: You are self-organized and thrive in a team environment.
  • Problem Solver: A creative problem solver and critical thinker who can find solutions and improve processes.
  • Eager Learner: Open to on-the-job learning and professional development.
  • Detail-Oriented: Meticulous attention to detail and the ability to prioritize tasks based on the ebb and flow of operations.
  • Personable: A friendly and personable demeanor, making you approachable to colleagues and customers alike.
  • Growth-Oriented: Eager to grow professionally and contribute to the development of a niche market.
  • Ethical and Hardworking: A strong work ethic and a genuine heart for helping people.
  • Language Skills: Chinese fluency would be helpful but is not required.