Client Care Specialist

2 weeks ago


New Rochelle, New York, United States Volunteers of America - Greater New York (VOA-GNY) Full time
Job Title: Client Care Worker

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization dedicated to ending homelessness in the New York area by 2050.

We operate over 60 programs across New York City, Northern New Jersey, and Westchester County, providing emergency, transitional, and permanent housing services to individuals and families in need.

Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need.

We are seeking a highly motivated and compassionate Client Care Worker to join our team.

Job Summary:

The Client Care Worker will work within program and agency procedures to provide support services to clients, promoting their participation in services and successful graduation to independent living.

The ideal candidate will have a strong commitment to social services and a passion for working with diverse populations.

Key Responsibilities:
  • Engage clients in services and promote their participation in program activities
  • Protect client rights and promote client and co-worker safety
  • Transport clients to appointments and ensure client adherence to rules and program activities
  • Monitor client participation in daily program activities and report any instances of non-compliance
  • Provide emergency response, including crisis management, first aid, CPR, and fire response as needed
Requirements:
  • High school diploma or GED
  • One year of relevant experience
Benefits:

VOA-Greater New York offers an exceptional benefits package, including medical, dental, vision, prescription coverage, life insurance, retirement plan, educational reimbursement program, paid time off, and more.

We are an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.



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