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Client Care Specialist

2 months ago


New Rochelle, New York, United States Volunteers of America - Greater New York (VOA-GNY) Full time
Job Summary

Volunteers of America-Greater New York (VOA-Greater New York) is a leading non-profit organization dedicated to serving vulnerable populations in the New York area. We are seeking a highly motivated and compassionate Client Care Worker to join our team.

Key Responsibilities
  • Oversee client participation in daily program activities, ensuring a safe and supportive environment.
  • Monitor and protect client rights, adhering to program rules and regulations.
  • Accept new clients into electronic records database and issue necessary materials.
  • Provide optimal customer service, responding to client needs and concerns.
  • Respond to emergencies, including crisis management, first aid, and fire response as needed.
  • Report incidents and violations of client rights to the Operations Manager.
Requirements
  • High school diploma or equivalent required.
  • One year of relevant experience in a similar role.
Benefits
  • Competitive hourly rate.
  • Exceptional benefits package, including medical, dental, vision, and prescription coverage.
  • Life insurance and retirement plan.
  • Educational Reimbursement Program.
  • Paid Time Off and holidays.
About VOA-Greater New York

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. We are committed to serving the most vulnerable populations in the New York area.