Customer Service Ambassador
1 month ago
Key Responsibilities:
- Establish and maintain strong customer relationships, ensuring timely follow-ups as needed.
- Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Maintain a high level of work ethic, demonstrating a total commitment to success each day.
Requirements:
- Excellent interpersonal and communication skills, with the ability to listen actively and respond effectively.
- Strong organizational and detail-oriented skills, with a focus on accuracy and timeliness.
- Ability to work in a team environment, prioritizing tasks and managing multiple responsibilities.
- Proactive problem-solving skills, with a commitment to delivering exceptional customer experiences.
- Able to learn and adapt to new computer functions and applications, particularly Windows.
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