Customer Service Ambassador

1 month ago


Minneapolis, Minnesota, United States Brandon Walter - State Farm Agent Full time
Job OverviewAs a valued member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth through meaningful conversations.

Key Responsibilities:
  • Establish and maintain strong customer relationships, ensuring timely follow-ups as needed.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a high level of work ethic, demonstrating a total commitment to success each day.
As an Agent Team Member, you will enjoy a range of benefits, including paid time off and a supportive work environment.

Requirements:
  • Excellent interpersonal and communication skills, with the ability to listen actively and respond effectively.
  • Strong organizational and detail-oriented skills, with a focus on accuracy and timeliness.
  • Ability to work in a team environment, prioritizing tasks and managing multiple responsibilities.
  • Proactive problem-solving skills, with a commitment to delivering exceptional customer experiences.
  • Able to learn and adapt to new computer functions and applications, particularly Windows.


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