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Licensed Insurance Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.
Responsibilities- Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Maintain a high level of productivity and efficiency in a fast-paced environment.
- Active Property and Casualty license
- Excellent interpersonal and communication skills
- Ability to work in a team environment and multi-task
- Proactive problem-solving skills and attention to detail
- Commitment to delivering exceptional customer service and meeting business objectives
As a member of our team, you will have the opportunity to grow and develop your skills, with a focus on providing outstanding customer experiences and driving business success. If you are a motivated and customer-focused professional looking for a rewarding career, we encourage you to apply.
