Operations Manager

4 days ago

Hemet, California, United States SoCal Propane Full time
Job Description

**Job Summary**

The Operations Manager is a key role at SoCal Propane, responsible for overseeing all business operations for the field department. This position ensures cost-efficiency, safety, compliance, and labor optimization across various aspects of the business.

Key Responsibilities
  • Compliance and Risk Management
    • Ensure adherence to industry codes and regulations, as well as company policies.
    • Stay up-to-date on relevant information and technology to maintain compliance and drive innovation.
    • Monitor and maintain standards of equipment and operation performance, ensuring cost-effective technology is utilized to maximize operational efforts.
  • Field Operations
    • Advise management on labor issues, including safety, security, staffing needs, employee relations, scheduling, training, grievances, and other related matters.
    • Makes hiring decisions, trains, develops, and appraises employees effectively, taking corrective action as necessary in a timely and fair manner.
    • Maintain active and ongoing communication with business partners and clients, building positive relationships, providing information, requesting and receiving product orders, and scheduling product deliveries and pick-ups.
    • Dispatch transport drivers for product deliveries and pick-ups, manage their schedules, and review and approve pay owed.
    • Process transport and wholesale load invoices and billing to customers.
    • Develop and maintain distribution and delivery routes and schedules for transport, bobtail drivers, and service technicians.
    • Maintain business records, produce invoices, and enter order data into the company's database.
    • Work closely with office operations staff to ensure efficient operations between departments.
    • Develop, monitor, and report on operating costs within functional areas, alerting management of cost and labor overruns, and recommending solutions to problems related to same.
    • Oversee supply inventory of parts, fuel, and tanks, and the process to reorder through a PO system and cost comparisons.
  • Fleet Maintenance
    • Responsible for the fleet maintenance budget, including labor costs, parts, and supply costs, inventories, and spending for the fleet maintenance operation.
    • Supervise mechanics, support, schedule, and dispatch services.
    • Monitor the progress of repair jobs, checking quality of work performed, and resolving issues with contractors and part providers as needed.
    • Estimate costs for repairs, consulting with management regarding budget limits, and approving maintenance and repair work orders.
    • Work directly with external contracted providers when outsourcing work is required.
    • Confirm all maintenance and repair work is completed before putting units back on the road by testing and rechecking all repairs.
    • Monitor utilization of all equipment to ensure the fleet is right-sized, replacement, and disposal of fleet vehicles.

Requirements

  • Bachelor's degree in business administration or related major, or equivalent combination of education and experience.
  • Five years of experience in the propane or other fuel and transport industry.
  • Three years of experience in a leadership or supervisory role.
  • Class A Driver License Required Hazmat and Tanker Endorsements.
  • Strong computer skills, including MS Office Word, Excel, and QuickBooks experience.
  • Must have reliable transportation and ability to travel.

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