Customer Service Representative
5 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Specialist. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of service at our car wash locations.
Key Responsibilities:
- Provide exceptional customer service and build strong relationships with our guests
- Rotate among different areas of the car wash to ensure a seamless customer experience
- Recommend products and services that meet our customers' needs and exceed their expectations
- Maintain a clean and safe environment for our customers and team members
- Follow all safety procedures and policies to ensure a secure working environment
Requirements:
- Outgoing personality with strong people and listening skills
- Ability to connect with customers and provide personalized service
- Attention to detail and pride in your work
- High energy and interest in being active outdoors in varying temperatures and weather conditions
- Strong work ethic and team-player attitude
What We Offer:
- Competitive hourly pay and tips
- Generous paid time off starting day one
- Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more
- Flexible scheduling
- Growth opportunity with a national employer
- Opportunity for performance-based pay increases after 30 days of employment
- Best-in-class training and development to take your career to the next level
- Free car washes weekly
- Tuition reimbursement for GED or college courses, trade certifications, and ESL classes
About Us:
Mister Car Wash is a leading provider of car wash services, committed to delivering exceptional customer experiences and building strong relationships with our team members. We are a dynamic and growing company with a strong focus on employee development and career advancement.
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