Customer Service Representative

5 days ago


Des Moines, Iowa, United States Mister Car Wash Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Specialist. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of service at our car wash locations.

Key Responsibilities:

  • Provide exceptional customer service and build strong relationships with our guests
  • Rotate among different areas of the car wash to ensure a seamless customer experience
  • Recommend products and services that meet our customers' needs and exceed their expectations
  • Maintain a clean and safe environment for our customers and team members
  • Follow all safety procedures and policies to ensure a secure working environment

Requirements:

  • Outgoing personality with strong people and listening skills
  • Ability to connect with customers and provide personalized service
  • Attention to detail and pride in your work
  • High energy and interest in being active outdoors in varying temperatures and weather conditions
  • Strong work ethic and team-player attitude

What We Offer:

  • Competitive hourly pay and tips
  • Generous paid time off starting day one
  • Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more
  • Flexible scheduling
  • Growth opportunity with a national employer
  • Opportunity for performance-based pay increases after 30 days of employment
  • Best-in-class training and development to take your career to the next level
  • Free car washes weekly
  • Tuition reimbursement for GED or college courses, trade certifications, and ESL classes

About Us:

Mister Car Wash is a leading provider of car wash services, committed to delivering exceptional customer experiences and building strong relationships with our team members. We are a dynamic and growing company with a strong focus on employee development and career advancement.



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