Intake Specialist

3 days ago


Chicago, Illinois, United States Legal Aid Chicago Full time
Job Summary

Legal Aid Chicago is seeking a highly skilled Intake Specialist to join our Client Screening Group (CSG). The successful candidate will be responsible for registering applicants for services, conducting interviews to determine eligibility, and providing referrals and limited legal advice under the direction of attorneys.

Key Responsibilities
  • Register applicants for services in our electronic case management system
  • Conduct interviews to determine applicant eligibility and gather basic case facts
  • Apply Legal Aid Chicago's eligibility guidelines and legal services priorities to determine the appropriate level of service
  • Provide referrals and give limited legal advice under the direction of attorneys
  • Schedule appointments with our Practice Groups for applicants who require extended legal representation
  • Maintain accurate records and case notes in our electronic case management system
Requirements
  • A minimum of a high school diploma, with a college degree preferred
  • Computer proficiency, including familiarity with Microsoft Office applications
  • Excellent interpersonal, listening, oral, and written communication skills
  • Ability to work well under pressure and maintain a high level of organization and attention to detail
Benefits
  • Bilingual Intake Specialists are eligible for an additional stipend
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 15 vacation days and 18 sick days accrued within the first year of employment
  • 19 paid holidays, including four floating holidays
  • Twelve weeks of Paid Parental Leave at 100% of salary after six months of employment

Legal Aid Chicago is an equal opportunity employer and welcomes applications from diverse candidates. If you are passionate about providing high-quality legal services to those in need, we encourage you to apply.


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