Host Ambassador

3 days ago

Miami FL USA, United States EAST, Miami Full time
Job Overview

We are seeking a highly skilled and enthusiastic Host to join our team at EAST, Miami. As a Host, you will be responsible for creating unique and exceptional memories for our guests by providing personalized and delightful services.

Key Responsibilities
  • Greet and Interact with Guests: Welcome guests in a friendly and professional manner, establishing connections with warmth and an engaging personality.
  • Seat Guests and Present Menus: Seat guests in a timely and courteous fashion, clearing extra settings if not needed, and presenting menus to each guest.
  • Answer Phones and Take Reservations: Answer phone calls and take reservations using professional language, ensuring seamless communication with guests.
  • Provide Hotel Information and Recommendations: Volunteer hotel information to guests, and provide recommendations on other restaurants, shops, and locations on property.
  • Communicate with Kitchen and Team Members: Communicate with the kitchen and team members to ensure a steady flow of dining guests, maintaining a smooth and efficient service.
  • Maintain Waiting Lists and Table Arrangements: Maintain waiting lists of guests, be aware of available tables, and know which sections are being covered by team members.
Requirements
  • Good Food and Service Knowledge: Possess good knowledge of food and service, ensuring a high level of quality and consistency.
  • Excellent Communication Skills: Demonstrate excellent communication skills, both verbal and written, to effectively interact with guests and team members.
  • Ability to Multitask and Plan Seating Arrangements: Possess the ability to multitask and plan seating arrangements for guests, ensuring a seamless and efficient service.
What We're Looking For
  1. Adaptable Thinkers: We're looking for individuals who are adaptable, open to change, and thrive in a dynamic environment.
  2. Feedback Enthusiasts: We value open communication and encourage feedback to help us grow and improve together.
  3. Passionate Pioneers: We're seeking individuals who bring energy, zeal, and a passion for making a difference every day, connecting with a team that shares the same values.
Benefits
  • Dine at Our Team Canteen: Enjoy meals at our team canteen and save on meals.
  • Complimentary Room Nights: Enjoy complimentary room nights at all of our hotels, perfect for exploring new destinations.
  • Comprehensive Medical Benefits: Benefit from comprehensive medical, dental, and vision benefits, along with annual medical check-ups.
  • Discounts at Our Restaurants and Bars: Enjoy discounts at our restaurants and bars, perfect for a night out with friends or family.
  • Discounted Transportation Passes: Benefit from discounted transportation passes and parking nearby, making it easy to get to and from work.

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