Host Ambassador
6 days ago
Job Summary:
We are seeking a charismatic and attentive Host to join our team at HalfSmoke. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
Key Responsibilities:
- Guest Welcome: Greet guests warmly and make them feel at ease upon arrival.
- Front Door Service: Open the front door for guests entering or leaving the restaurant, demonstrating our commitment to exceptional service.
- Waiting Time Management: Provide guests with estimated waiting times, keeping them informed and engaged.
- Seating Requests: Accommodate special seating requests for guests whenever possible, showcasing our flexibility and attention to detail.
- Menu Presentation: Offer guests a menu and answer any questions they may have, ensuring they feel confident in their dining choice.
- Departure Experience: Thank guests as they leave and invite them to return, fostering a sense of loyalty and community.
- Cleanliness and Appearance: Help maintain the overall cleanliness and appearance of the café, upholding our high standards.
- Menu Knowledge: Possess full knowledge of the menu and be capable of answering all questions, providing expert guidance to our guests.
Requirements:
- No Prior Experience Necessary: We welcome candidates with no previous restaurant experience, providing comprehensive training to ensure success.
- Physical Demands: Be able to work in a standing position for long periods of time (up to 5 hours), demonstrating your ability to meet the physical demands of the role.
- Effective Communication: Be able to communicate clearly and effectively, ensuring seamless interactions with guests and colleagues.
- Exceptional Grooming: Maintain exceptional grooming habits, presenting a professional and polished image at all times.
- Punctuality: Be dressed and ready to work 10 minutes before shift begins, demonstrating your commitment to timeliness and reliability.
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