Bi-Lingual Spanish Intake/Receptionist
2 weeks ago
We are seeking a highly skilled and compassionate Intake/Receptionist to join our team at Legal Aid Society of San Bernardino. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients, ensuring a smooth and efficient intake process, and supporting our attorneys and paralegals with administrative tasks.
Job Summary:Our ideal candidate will have a strong commitment to serving disadvantaged populations, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply.
About Us:Legal Aid Society of San Bernardino is a 501(c)(3) non-profit organization dedicated to providing free legal services to low-income individuals and families. Our mission is to protect the rights and promote the well-being of our clients, and we are seeking a dedicated and compassionate individual to join our team.
Responsibilities:- Answer inbound phone calls and respond to client inquiries with professionalism and empathy
- Assist clients at the door and determine the purpose of their visit
- Pre-screen applicants via phone and assign them to an advocate
- Ensure the reception area is clean and presentable, with all necessary resources available
- Receive, scan, and copy documents to legal staff
- Assist attorneys and paralegals with delegated office tasks
- High school diploma or equivalent
- Bilingual (English/Spanish) with full proficiency
- Customer service and/or sales experience
- Ability to manage time and multitask effectively
- Ability to maintain composure and professionalism under pressure
- Familiarity with Microsoft Office Suite (i.e., Outlook, Word, Excel)
- Health care and life insurance paid 100%
- Dental insurance
- 13 paid holidays and vacation/sick time
- 401(k) plan
- $35,360-$39,520 salary range depending on experience
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