Outbound Call Center Data Collection Specialist
4 weeks ago
Titan Technologies, a leading provider of innovative solutions and software applications, is seeking a highly skilled Outbound Call Center Data Collection Agent to join our team.
Job Summary:We are looking for a motivated and detail-oriented individual to work on our federal contracting team, utilizing strong customer service and phone skills to contact companies across the United States. The successful candidate will be responsible for cold calling and enrolling companies in the government's payroll surveys, ensuring quality control of collected data, and adhering to daily, weekly, and monthly performance targets.
Key Responsibilities:- Cold call and enroll companies in the government's payroll surveys
- Process confidential data records obtained through telephone interviews or other approved means
- Identify and resolve inconsistencies in respondent's responses
- Establish a rapport with potential respondents and enroll companies into the BLS Current Employment Statistics (CES) Program
- Ensure quality control of collected data while identifying and reporting problems in obtaining valid information
- Interpret numerical data, review error messages, and correct data where applicable
- Adhere to daily, weekly, and monthly performance targets
- Proficiency with basic computer functions, including typing a minimum of 40 wpm
- Proficiency with Microsoft Word is required; additional Microsoft Office experience is preferred
- Demonstrated experience using the internet for research
- Displays excellent oral and written communication skills
- Strong interpersonal skills and the ability to communicate clearly and effectively
- Basic math skills, including the ability to round, quantify, and analyze numbers
- Ability to successfully pass a level 2 government background investigation and drug screen inclusive of medical marijuana
- High school diploma or equivalent
- Minimum two (2) years of relevant experience
- Call center, strong customer service and sales experience
- Consistent work history and excellent attendance record
- Excellent persuasive/negotiation skills
- Bilingual (Spanish)
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact.
We are proud to be a Service Disabled Veteran Owned Business and an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
-
Outbound Call Center Data Collection Specialist
2 months ago
Kansas City, Missouri, United States Titan Technologies Full timeJob Title: Outbound Call Center Data Collection AgentTitan Technologies, a leading provider of innovative solutions and software applications, is seeking a highly skilled Outbound Call Center Data Collection Agent to join our federal contracting team. As a key member of our team, you will play a critical role in collecting data from companies across the...
-
Outbound Call Center Data Collection Specialist
3 weeks ago
Kansas City, Missouri, United States Titan Technologies Full timeJob Title: Outbound Call Center Data Collection AgentTitan Technologies is seeking a highly skilled and motivated individual to join our team as an Outbound Call Center Data Collection Agent. In this role, you will be responsible for collecting data from companies across the United States to support the Bureau of Labor Statistics (BLS).Key...
-
Outbound Call Center Data Collection Specialist
3 weeks ago
Kansas City, Missouri, United States Titan Technologies Full timeWe are seeking a highly skilled and motivated Outbound Call Center Data Collection Agent to join our team at Titan Technologies. As a key member of our federal contracting team, you will play a critical role in supporting the Bureau of Labor Statistics (BLS) by collecting data from companies across the United States.Key Responsibilities:Cold call and enroll...
-
Outbound Call Center Data Collection Specialist
4 weeks ago
Kansas City, Missouri, United States Titan Technologies Full timeJoin Our Team as a Data Collection AgentTitan Technologies is seeking a highly motivated and detail-oriented Data Collection Agent to join our team. As a Data Collection Agent, you will play a critical role in supporting the Bureau of Labor Statistics (BLS) by collecting data from companies across the United States.Key Responsibilities:Cold call companies to...
-
Data Center Operations Specialist
3 weeks ago
Kansas City, Missouri, United States NETRALITY Full timeData Center Operations SpecialistWe are seeking a highly skilled Data Center Operations Specialist to join our team at Netrality. As a Data Center Operations Specialist, you will be responsible for maintaining and monitoring the data center's critical infrastructure systems, ensuring the highest level of service and security requirements are met.Key...
-
BILINGUAL Collections Specialist
15 hours ago
Jefferson City, Missouri, United States Adroit Partners Full timeJob OpportunityAre you a persuasive communicator looking for a new challenge? We have an exciting opportunity for a Bilingual Collections Specialist to join our team!As a Collections Specialist, you will engage with first-party past due accounts using various communication channels. Your technical skills will enable you to accurately update customer...
-
Data Center Operations Specialist
4 weeks ago
Kansas City, Missouri, United States Jones Lang LaSalle IP, Inc. Full timeData Center Operations SpecialistWe are seeking a highly skilled Data Center Operations Specialist to join our team at Jones Lang LaSalle IP, Inc. This role is responsible for the delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure.Key Responsibilities:Maintain, monitor, and perform preventive...
-
Data Center Operations Specialist
4 weeks ago
Kansas City, Missouri, United States JLL Full timeData Center Operations SpecialistJLL is seeking a highly skilled Data Center Operations Specialist to join our team. As a key member of our operations team, you will be responsible for delivering best practice systems and problem resolution on all data center electrical and mechanical infrastructure.Key Responsibilities:Maintain, monitor, and perform...
-
Automation Specialist
3 weeks ago
Kansas City, Missouri, United States Community Blood Center Full timeJob SummaryWe are seeking a highly skilled and motivated Donor Recruitment and Collections Professional to join our team at the Community Blood Center. As an Automation Specialist, you will play a critical role in optimizing the utilization of our products and achieving our goals by implementing first-time donor automation conversion programs that support...
-
Data Center Logistics Specialist
3 weeks ago
Kansas City, Missouri, United States Milestone Technologies Full timeMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes.The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services,...
-
Cardiac Catheterization Specialist
4 weeks ago
Kansas City, Missouri, United States Research Medical Center Full timeJob SummaryResearch Medical Center is seeking a skilled Cardiac Cath Lab Technician to join our team. As a Cardiovascular Technologist, you will play a critical role in assisting with diagnostic and therapeutic invasive cardiology patient procedures in our catheterization labs.Key ResponsibilitiesAssist with the insertion of catheters into the heart and...
-
GIS Data Specialist
3 weeks ago
Kansas City, Missouri, United States Kanaan Communications, LLC Full timeGIS Data Specialist Job DescriptionWe are seeking a highly skilled GIS Data Specialist to join our team at Kanaan Communications, LLC. As a GIS Data Specialist, you will be responsible for developing and implementing standards for data input and maintenance, map production, field data collection, and metadata creation.Key Responsibilities:Develop spatial and...
-
Call Center Representative
4 weeks ago
Jefferson City, Missouri, United States Insight Global Full timeJob Title: Call Center SpecialistWe are seeking a highly skilled Call Center Specialist to join our team at Insight Global. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and resolving customer inquiries in a timely and efficient manner.Key Responsibilities:Handle...
-
GIS Data Specialist
4 weeks ago
Kansas City, Missouri, United States Kanaan Communications, LLC Full timeAbout the Role:Kanaan Communications, LLC is seeking a highly skilled GIS Data Specialist to join our team. As a GIS Data Specialist, you will be responsible for developing and implementing standards for data input and maintenance, map production, field data collection, and metadata creation.Key Responsibilities:Develop and implement GIS standards for data...
-
Data Center Logistics Specialist
4 weeks ago
Kansas City, Missouri, United States Milestone Technologies Full timeMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes.The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services,...
-
Call Center Representative
4 weeks ago
Jefferson City, Missouri, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled Call Center Specialist to join our team at Insight Global. As a Call Center Specialist, you will be responsible for providing exceptional customer service to families and child care providers seeking to apply for federal or state funds.Key ResponsibilitiesAssist with calls to aid in responding to incoming calls and...
-
Account Manager/Collections Specialist
4 weeks ago
Kansas City, Missouri, United States RNR TIRE EXPRESS - Kansas City Full timeJob Opportunity at RNR TIRE EXPRESS - Kansas CityRNR TIRE EXPRESS - Kansas City is a leading retailer of quality tires and custom wheels, offering convenient and affordable payment options to fit each customer's unique budget.As a national franchise with over 170 locations in 27 states, we've built a culture around serving our customers and not just...
-
Medical Screener
3 weeks ago
Kansas City, Missouri, United States CSL Plasma Full timeJob Summary We are seeking a Medical Screener to join our team at CSL Plasma. As a Medical Screener, you will be responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process.Key Responsibilities • Conduct health screening procedures, including blood...
-
Data Analyst
3 weeks ago
Kansas City, Missouri, United States Kansas City, MO School District Full timeJob SummaryThe Kansas City, MO School District seeks a highly skilled Data Analyst - Accountability Specialist to join our Research and Accountability team. As a key member of our team, you will be responsible for analyzing and interpreting large and complex data sets to inform district-wide initiatives and improve student outcomes.Key Responsibilities*...
-
IT Support Specialist
4 weeks ago
Kansas City, Missouri, United States Global Data Consultants Full timeWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Global Data Consultants. The ideal candidate will have a strong background in desktop support, with experience in installing, upgrading, and managing Microsoft O365 desktop environments.The successful candidate will be responsible for overseeing the installation of...