Patient Financial Advocate
4 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented Patient Financial Advocate to join our team at Firstsource Solutions USA, LLC. As a Patient Financial Advocate, you will play a critical role in helping patients navigate the complex healthcare system and access necessary financial assistance programs.
Key Responsibilities:
- Screen patients for eligibility assistance programs and provide information and reports to client contacts.
- Review hospital census and identify self-pay patients to screen for State, County, and Federal eligibility assistance programs.
- Initiate application processes bedside when possible and assist patients with enrollment applications.
- Provide transition support for backend Patient Advocate Specialists to develop positive relationships with patients.
- Record patient information on designated in-house screening sheets and document results in onsite tracking tools and hospital computer systems.
Requirements:
- High School Diploma or equivalent required.
- 1-3 years' experience in medical coding, medical billing, eligibility, or other pertinent medical experience preferred.
- Previous customer service experience preferred.
- Basic computer skills required.
Working Conditions:
- Must be able to walk, sit, and stand for extended periods.
- Dress code and other policies may vary at each healthcare facility.
- Working on holidays or odd hours may be required at times.
Benefits:
- Medical, Vision, Dental, 401K, Paid Time Off.
Equal Opportunity Employer:
Firstsource Solutions USA, LLC is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
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