Customer Service Representative with Coffee and Retail Experience

23 hours ago


Tacoma, Washington, United States Smokin Willys LLC Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Smokin Willy's, a leading tobacco store, convenience store, drive-thru coffee and Boba shop in Tacoma. As a key member of our staff, you will provide exceptional customer service while promoting our products and services.

Estimated Salary Range

The estimated salary for this position is $25,000 - $35,000 per year, based on your experience and qualifications.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a professional and courteous manner
  • Promote our coffee and retail products, including explaining features and benefits to customers
  • Clean and sanitize the work station and equipment, maintaining a safe and healthy environment
  • Operate the cash register and manage sales transactions efficiently
  • Rotate and stock coffee, tobacco products, and cooler items, ensuring an attractive display and availability of products
Requirements
  • 1 year of barista experience
  • 2 years of retail or customer service experience
  • 6 months of cash handling experience
  • Able to work flexible hours, including nights and weekends
  • Ability to pass a pre-employment criminal background check
Benefits
  • A competitive salary range
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
Additional Requirements
  • Stand for more than 4 hours
  • Lift up to 30-50lbs
  • Develop and execute new ideas to boost coffee sales and other products
  • Be a team player and contribute to a positive work environment
About Us

Smokin Willy's is a leading retailer in Tacoma, offering a unique shopping experience that combines tobacco, convenience, and coffee. We value our customers and strive to provide an exceptional shopping experience.



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