Customer Service Representative Position
2 days ago
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
Job Responsibilities:
- Provide excellent customer service, ensuring customer satisfaction and loyalty.
- Handle customer inquiries, resolve issues, and escalate complex problems to management as needed.
- Operate a cash register, process transactions, and maintain accurate records.
- Participate in visual merchandising, maintaining a visually appealing store environment.
- Maintain a high level of product knowledge, staying up-to-date on promotions, and making recommendations to customers.
- Work effectively in a fast-paced environment, prioritizing tasks, and meeting productivity standards.
- Collaborate with colleagues to achieve sales goals, promoting a positive and supportive team culture.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of retail or customer service experience preferred.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
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