Customer Service Representative Position

2 days ago


Tacoma, Washington, United States Domino's Franchise Full time

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Job Responsibilities:

  • Provide excellent customer service, ensuring customer satisfaction and loyalty.
  • Handle customer inquiries, resolve issues, and escalate complex problems to management as needed.
  • Operate a cash register, process transactions, and maintain accurate records.
  • Participate in visual merchandising, maintaining a visually appealing store environment.
  • Maintain a high level of product knowledge, staying up-to-date on promotions, and making recommendations to customers.
  • Work effectively in a fast-paced environment, prioritizing tasks, and meeting productivity standards.
  • Collaborate with colleagues to achieve sales goals, promoting a positive and supportive team culture.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of retail or customer service experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


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