Front Desk Associate- Customer Service Representative

4 days ago


Oklahoma City, Oklahoma, United States Massage Envy Full time

Are you looking for a rewarding career that combines exceptional customer service with a dynamic work environment? At Massage Envy Quail Springs, we have an exciting opportunity for a Front Desk Associate to join our team

Salary and Benefits

The estimated salary for this position is around $12.00 per hour, plus generous commissions and incentives. In addition, we offer a comprehensive benefits package, including paid time off, excellent medical, dental, and vision plans, and employee referral bonuses.

Job Description

As a Front Desk Associate at Massage Envy Quail Springs, your daily tasks will include:

  • Providing top-notch customer service by multitasking between answering phones, setting appointments, greeting clients, and checking guests in and out.
  • Educating clients about the benefits of our Wellness Program and driving membership sales and retention.
  • Booking clients for future services and encouraging home-care retail purchases based on service provider recommendations.
  • Maintaining a clean and presentable front desk area and lobby.
  • Upholding our core values of Optimism, Gratitude, Excellence, Consistency, and Empathy.
Required Skills and Qualifications

To succeed in this role, you should possess:

  • A self-motivated attitude with strong critical thinking skills and ability to set priorities.
  • An exceptional teammate who can thrive in a fast-paced environment.
  • Basic math and computer skills, with confidence in handling cash transactions.
Work Environment

At Massage Envy Quail Springs, we believe that our differences make us better. We're an equal opportunity employer committed to fostering a culture of care and respect. If you're passionate about delivering exceptional customer experiences and building positive relationships, we'd love to hear from you



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