Front Desk Receptionist

20 hours ago


Oklahoma City, Oklahoma, United States Colcord Hotel Full time

Job Overview

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The Colcord Hotel is seeking a professional Front Desk Agent to provide exceptional guest services and ensure a welcoming experience for our guests. As the first point of contact, you will be responsible for creating a lasting impression with your warm smile and attentive nature.

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Salary and Benefits

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We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience, as well as opportunities for growth and advancement within the company. Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.

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Responsibilities

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- Greet guests and provide them with a warm welcome upon arrival
- Check guests in and out of the hotel in a timely and efficient manner
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues in a fair and respectful manner
- Maintain a clean and organized front desk area
- Assist with other duties as assigned by management

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Requirements

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- 1-2 years of experience as a Front Desk Agent or similar role
- High school diploma or equivalent
- Ability to stand for extended periods of time
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Working knowledge of office products and check-in services
- Friendly and professional demeanor
- Strong vision to read and process information accurately

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Working Conditions

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This position requires standing for long periods, lifting light objects, and working in a fast-paced environment. The ideal candidate will be able to work independently and as part of a team, maintaining a positive attitude and providing excellent service to our guests.

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How to Apply

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us for consideration.



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