Assistant General Manager

2 weeks ago


New Rochelle, New York, United States Goldfish Swim School Full time
Assistant General Manager Job Description

Goldfish Swim School is seeking a highly motivated and experienced Assistant General Manager to join our team in New Rochelle. As a key member of our management team, you will play a pivotal role in ensuring the success of our swim school operations.

Key Responsibilities:
  • Assist in managing day-to-day operations according to Goldfish Swim School standards.
  • Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance.
  • Collaborate with Deck Supervisors on class scheduling, customer service, and staff training.
  • Provide training and guidance in sales and marketing initiatives.
  • Assist in maintaining retail and vending operations.
  • Support private party operations to ensure adherence to operational procedures.
  • Familiarize yourself with scheduling and administrative software to optimize facility operations.
  • Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols.
  • Participate in employee engagement activities to foster a positive workplace culture.
  • Support implementation of Emergency Action Plans and safety procedures.
Requirements:
  • College degree preferred.
  • 3 years of leadership experience at the supervisory level.
  • Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
  • Experience with Customer Relationship Management (CRM) software and sales tracking.
  • Experience with payroll systems and employee scheduling software.
  • Excellent leadership, communication, and interpersonal skills.
  • Positive attitude and a genuine desire to make a difference in the lives of children and families in our community.
  • Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun).
Benefits:
  • 401(k)
  • Health insurance
  • Employee discounts
  • Flexible schedule
  • Paid time off

Goldfish Swim School – New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information, please visit our website.



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