General Manager

3 days ago


New Rochelle, New York, United States Goldfish Swim School Full time
Job Title: General Manager

We are seeking a highly motivated and experienced General Manager to lead our Goldfish Swim School team in New Rochelle. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our swim school, ensuring the highest level of customer satisfaction, and driving business growth.

Key Responsibilities:
  • Direct and control daily operations to ensure compliance with GSS standard operating procedures.
  • Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Train and oversee the aquatics department to provide superior swim instruction to students.
  • Schedule staff and manage payroll.
  • Work with staff on class scheduling, student progress, customer service, and employee performance & training.
  • Direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the facility and train staff.
  • Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
  • Advance through cross-training in multiple roles and substitute when necessary.
  • Act as a GSS ambassador to provide a Golden Experience to our students, families, and team members.
Requirements:
  • Ability to work with children.
  • Prior related leadership and teaching experience is preferred (supervisory roles).
  • Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
  • Excellent communication and organizational skills.
  • Must pass background examinations prior to training.

Goldfish Swim School - New Rochelle is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information, please visit our website.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs, and terms and conditions of employment, which may vary at each Goldfish Swim School location.


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