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Network Operations Specialist

2 months ago


Des Moines, Iowa, United States MediaCom Full time

Mediacom Communications is seeking a skilled Network Specialist I to join our team. As a key member of our Network Operations Center, you will be responsible for monitoring and reacting to alarms and events generated within our infrastructure monitoring platform. Your expertise in data networks, telecommunications infrastructure, and cable plant maintenance will be essential in troubleshooting and resolving issues in a timely manner. You will work closely with various departments to address network-related problems and adhere to company policies and procedures. Additional responsibilities may include interacting with higher levels of support, escalating issues, and performing additional duties as assigned. To be successful in this role, you will need a high school diploma or equivalent, a minimum of 6 months of experience in a similar role, and applied knowledge of Cisco Technologies, DWDM, and SONET. Excellent troubleshooting skills, decision-making abilities, and communication skills are also required. If you are a motivated and detail-oriented individual with a passion for network operations, we encourage you to apply for this exciting opportunity.