Network Supervisor

2 days ago


Des Moines, Iowa, United States MediaCom Full time
Job Title: Supervisor, HFC Networks

Mediacom Communications is seeking a highly skilled and experienced Supervisor to oversee the HFC network operations. The successful candidate will be responsible for supervising Broadband Specialist IV, V, and Headend technicians, ensuring they are productive in their daily activities and repairing the HFC plant correctly.

Key Responsibilities:
  • Ensure system techs are productive in their daily activities
  • Review daily reports to identify area problems
  • Resolve trouble call escalations
  • Ensure workforce is working in a safe and positive manner
  • Complete reports as needed
  • Hire, train, evaluate, and supervise technical staff
Requirements:
  • High school diploma or GED required; Associates degree preferred
  • 5 years' experience in the field with at least 2 years as a System Technician/Broadband Specialist IV
  • Strong project management and communication skills
  • Organizational skills
  • Thorough HFC plant knowledge
  • Ability to work flexible hours, including evenings, weekends, and holidays
About Mediacom:

Mediacom Communications is a leading provider of entertainment, communications, and internet services. With a team of over 4,000 individuals, we serve more than 1.55 million customers in 22 states. We are committed to delivering easy-to-use, high-tech products and services to our communities.

Benefits:
  • Health, vision, and dental insurance
  • Paid vacation, holidays, and flexible paid time off
  • 401K with generous company match
  • Employee discounts on Mediacom services
  • Education Enrichment up to $5,000 per year for qualified employees
  • Employee Wellness Program

Mediacom Communications is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability, family medical history, or genetic information.


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