Network Operations Specialist

2 months ago


Des Moines, Iowa, United States MediaCom Full time
Job Title: Network Specialist I

Mediacom Communications is seeking a skilled Network Specialist I to join our team. As a Network Specialist I, you will be responsible for monitoring the Network Operations Center (NOC) and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures.

Key Responsibilities:
  • Troubleshoot and monitor activity throughout the network.
  • Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate.
  • Interact with departments to address issues identified within the network.
  • Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems.
Requirements:
  • High school diploma or GED required. Associates degree in Networking or IT preferred.
  • Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required.
  • Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant.
  • Working knowledge of Cisco Technologies.
  • Working knowledge of DWDM and SONET.
  • Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus.
  • Excellent troubleshooting skills.
  • Good decision-making skills.
  • Ability to work under stress.
  • Ability to follow detailed procedures.
  • Ability to work within a team environment.
  • Excellent written and verbal communication and interpersonal skills.
Benefits:
  • Company Provided Equipment
  • Hybrid schedule
  • Health, vision, and dental insurance
  • Paid vacation, holidays and flex paid time off
  • 401K with generous company match
  • Pay increases through self-guided training
  • Shift differential pay increase for evening shifts
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided
  • Education Enrichment up to $5,000 per year for qualified employees
  • Employee Wellness Program
About Mediacom:

Mediacom Communications is a leading provider of cable television, high-speed internet, and phone services. We are committed to delivering exceptional customer service and innovative solutions to our customers. Our team is dedicated to making a positive impact in the communities we serve.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



  • Des Moines, Iowa, United States MediaCom Full time

    Job Title: Network Specialist IJob Summary: We are seeking a skilled Network Specialist I to join our team. The successful candidate will be responsible for monitoring the Network Operations Center (NOC) and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures.Key Responsibilities: •...


  • Des Moines, Iowa, United States American Systems Full time

    Network Operations Center TechnicianAre you an experienced Network Operations Center Technician with a proven track record in executing distributed Operational Training (OT) in Live-Virtual-Constructive (LVC) training environments? We have an exciting opportunity for you to join our team in Des Moines, IA.Key Responsibilities:Create realistic and relevant...


  • Des Moines, Iowa, United States Syntricate Technologies Full time

    Job Summary:We are seeking a highly skilled Network Infrastructure Specialist to join our team at Syntricate Technologies. As a key member of our IT department, you will be responsible for setting up and configuring complex network environments, installing various network devices and services, and providing level-2 support and troubleshooting network-related...


  • Des Moines, Iowa, United States Metronet Full time

    About the Role:We are seeking a highly skilled Fiber Network Specialist to join our team at Metronet. As a Fiber Network Specialist, you will be responsible for installing and maintaining our high-speed internet services, ensuring that our customers receive the best possible experience.Key Responsibilities:Install and troubleshoot fiber-optic networks for...

  • Network Supervisor

    3 weeks ago


    Des Moines, Iowa, United States MediaCom Full time

    Job Title: Network SupervisorWe are seeking a highly skilled Network Supervisor to join our team at Mediacom Communications. As a Network Supervisor, you will be responsible for overseeing the installation, maintenance, and repair of our HFC (Hybrid Fiber-Coaxial) network. This is a critical role that requires strong technical knowledge and leadership...

  • Network Supervisor

    4 weeks ago


    Des Moines, Iowa, United States MediaCom Full time

    Job Title: Supervisor, HFC NetworksMediacom Communications is seeking a highly skilled and experienced Supervisor to oversee the HFC network operations. The successful candidate will be responsible for supervising Broadband Specialist IV, V, and Headend technicians, ensuring they are productive in their daily activities and repairing the HFC plant...

  • Network Supervisor

    4 weeks ago


    Des Moines, Iowa, United States MediaCom Full time

    Job Title: Network SupervisorMediacom Communications is seeking a highly skilled Network Supervisor to oversee the HFC network projects and ensure employees are focused on correcting plant deficiencies.Job Summary:The Network Supervisor will be responsible for supervising Broadband Specialist IV, V, and Headend technicians, ensuring the system techs are...


  • Des Moines, Iowa, United States American Systems Full time

    Operational Training SpecialistWe are seeking an experienced Operational Training Specialist to join our team at American Systems. As an Operational Training Specialist, you will be responsible for creating realistic and relevant operational training opportunities for AF Total Force joint warfighter participants via distributive means.Key...

  • Network Supervisor

    3 weeks ago


    Des Moines, Iowa, United States MediaCom Full time

    Job Title: Network SupervisorJob Summary:We are seeking a highly skilled Network Supervisor to oversee the HFC network operations and ensure the delivery of high-quality services to our customers. The successful candidate will have a strong background in network management, excellent communication skills, and the ability to lead a team of technical staff.Key...


  • Des Moines, Iowa, United States Syntricate Technologies Full time

    Job Title: Field Support TechAt Syntricate Technologies, we are seeking a highly skilled Field Support Tech to join our team. As a Field Support Tech, you will be responsible for providing Level-2 support and troubleshooting network-related issues, setup and configure complex network environments, and install various network devices & services.Key...


  • Des Moines, Iowa, United States The Reserves Network Inc Full time

    The Reserves Network Inc is seeking an experienced Administrative Support Specialist to join our legal department and provide comprehensive support to the Internal General Counsel. This role requires exceptional organizational skills, flexibility, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesManage and maintain the...


  • Des Moines, Iowa, United States Syntricate Technologies Full time

    Job Title: Field Support TechAt Syntricate Technologies, we are seeking a highly skilled Field Support Tech to join our team. This role is responsible for providing technical support and troubleshooting network-related issues in a fast-paced environment.Key Responsibilities:Setup and configure complex network environmentsInstall various network devices &...

  • Network Architect

    3 weeks ago


    Des Moines, Iowa, United States American Systems Full time

    Job Title: Network AdministratorJob Summary:We are seeking an experienced Network Administrator to join our team in Des Moines, IA. As a Network Administrator, you will be responsible for creating realistic and relevant operational training opportunities for AF Total Force joint warfighter participants via distributive means.Key Responsibilities:Architect,...

  • Network Architect

    3 weeks ago


    Des Moines, Iowa, United States American Systems Full time

    Job Title: Network AdministratorLocation: Des Moines, IAJob Description:We are seeking an experienced Network Administrator to join our team in Des Moines, IA. As a Network Administrator, you will be responsible for creating realistic and relevant operational training opportunities to AF Total Force joint warfighter participants via distributive means.Key...

  • IP Network Engineer

    3 weeks ago


    Des Moines, Iowa, United States MediaCom Full time

    Job Title: IP Network EngineerJob Summary:Mediacom Communications is seeking an experienced IP Network Engineer to join our team. As an IP Network Engineer, you will be responsible for implementing transport capacity solutions for our corporate backbone network. This includes generating written documentation to support the installation and configuration of...


  • Des Moines, Iowa, United States GovCIO Full time

    Job SummaryThe VA NSOC is seeking a skilled ServiceNow Developer to join our team in Martinsburg, WV. As a key member of our Portal Services Application Development team, you will be responsible for developing and implementing ServiceNow solutions to support our enterprise network management and security operations.Key Responsibilities* Develop and implement...


  • Des Moines, Iowa, United States Inficare Full time

    Job Title: Network EngineerJob Location: RemoteJob Type: ContractJob Duration: Long Term.Bill rate: 42/hrJob Description:We are seeking a skilled Network Engineer to join our team at Inficare. The ideal candidate will have 1 to 3 years of IT experience, with some level of data center experience and knowledge of rack and stack. They will be responsible for...


  • Des Moines, Iowa, United States HighCloud Solutions Full time

    This senior-level position at HighCloud Solutions supports the organization's computer networking responsibilities by managing firewalls, secure communications, network monitoring, and providing consulting and architecture services for network infrastructure.The Senior Network Engineer will support the organization by managing and optimizing the enterprise...


  • Des Moines, Iowa, United States Q Full time

    Job Title: Fiber TechnicianLove Your Mondays again Join the Future of Connectivity with Metronet and Vexus Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don't just build networks; we build communities. We have an immediate opening for an energetic; Fiber...


  • Des Moines, Iowa, United States Coventek Inc Full time

    Job SummaryCoventek Inc is seeking a highly skilled Senior Network Architect to join our team. The ideal candidate will have a strong background in network architecture and design, with experience in managing and optimizing enterprise networking environments.Key Responsibilities:Design and implement secure network infrastructure in accordance with security...