Key Carrier Coordinator

2 months ago


Tulsa, Oklahoma, United States TJ Maxx Full time
About the Role

The Key Carrier role is an elevated extension of the Coordinator position, requiring open availability, including nights and weekends. As a Key Carrier, you will alternate between Coordinator and Key Carrier responsibilities, taking on a leadership role in maintaining all aspects of the store.

Key Responsibilities
  • Customer Service: Create a positive internal and external customer experience, promoting a culture of honesty and integrity.
  • Leadership: Act as Manager on Duty, adhering to company policy and procedure, and ensuring store team performance aligns with store plan.
  • Task Management: Prioritize tasks and activities, addressing immediate customer service issues and providing coaching to Associates.
  • Operational Excellence: Maintain accurate Associate coverage in service areas, ensuring Associates adhere to operational procedures.
  • Communication: Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates.
Requirements
  • Availability: Ability to work a flexible schedule, including nights and weekends.
  • Teamwork: Team player, working effectively with peers and supervisors.
  • Problem-Solving: Proven problem-solving skills, able to respond appropriately to changes in direction or unexpected situations.
  • Knowledge: Knowledge of company standard software, systems, and procedures, as well as merchandise flow in stores.
What We Offer

TJ Maxx offers a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

This position has a starting pay range of $14.00 to $14.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.



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