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Sales and Service Representative

2 months ago

Walnut Creek, California, United States Nestl Group Full time

Position Overview

We are looking for enthusiastic and motivated Sales Associates to join our team, who will enhance sales, customer service, and sustainability through respectful, collaborative, and determined interactions with clients and colleagues.

A Day in the Role:

- Become a knowledgeable coffee specialist. You bring the enthusiasm, we provide the training, and you share your expertise with customers.

- Build meaningful customer relationships. While many customers shop online, the store is often where we connect with them for the first time.

- Prioritize safety. We are committed to fostering a safe and healthy environment for both our employees and customers.

- Collaborate effectively—whether it's assisting with store organization, maintaining stock, or suggesting innovative practices. Your feedback and ideas are valuable to our collective success.

Your Benefits & Perks:

- Competitive compensation, with opportunities for quarterly and annual bonuses, along with a 401(k) savings match.

- Tuition reimbursement program based on hours worked.

- Referral bonus program.

- Recognition program featuring monetary rewards.

- Corporate discounts through Nestlé.

- Complimentary uniforms and cleaning services.

- Free coffee machine and coffee allowance.

What You Bring:

- A High School Diploma or GED is required.

- At least one year of experience in retail, direct customer sales, or hospitality is preferred.

- A genuine passion for coffee, a commitment to sustainability, and a desire to educate yourself and others about our coffee culture.

- Flexibility and willingness to work varied hours, including opening and closing shifts, weekends, and holidays.

Inclusivity Commitment:

It is essential for us to maintain an inclusive workplace. We value the skills and experiences of veterans and separated service members, recognizing that the qualities you developed while serving—such as adaptability, agility, and leadership—are aligned with what will make you successful in this role. We also appreciate the unique contributions of individuals with disabilities and are committed to fostering an environment where everyone can thrive.

Nestlé Nespresso USA is an equal opportunity employer and seeks diversity in qualified candidates for employment. We encourage applicants to inform us if they require any special accommodations to participate fully in the recruitment process.