Customer Service Representative

4 days ago


Walnut Creek, California, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
  • Drive sales growth by promoting products, services, and promotions to customers, and meeting or exceeding sales targets.
  • Process sales transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management, ensuring that products are displayed and stocked effectively.
  • Stay up-to-date on product knowledge, company policies, and procedures to provide accurate information to customers.
Requirements
  • High school diploma or equivalent required.
  • Previous retail sales experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, meeting sales targets and providing exceptional customer service.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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