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Financial Services Representative

4 weeks ago

Grand Rapids, Michigan, United States Mercantile Bank Full time
Job Summary

Mercantile Bank is seeking a skilled and customer-focused Banking Professional to join our team in Grand Rapids, MI. As a key member of our team, you will be responsible for providing exceptional customer experiences and building long-term relationships with our clients.

Key Responsibilities
  • Provide personalized banking solutions to meet the unique needs of each customer
  • Develop and maintain strong relationships with clients to drive business growth and customer satisfaction
  • Stay up-to-date on banking products and services to effectively communicate and promote them to customers
  • Work collaboratively with the team to achieve operational goals and objectives
Requirements and Qualifications
  • Bachelor's degree or equivalent combination of education and experience
  • Proven experience in customer-facing roles with a focus on needs-based selling and exceptional customer service
  • Excellent problem-solving skills and ability to work in a fast-paced environment
What We Offer
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) match and employee stock purchase plan
  • Opportunities for professional development and career advancement

Mercantile Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values and respects the contributions of all employees.