Customer Service Representative

4 days ago


Grand Rapids, Michigan, United States Mercantile Bank Full time
About Mercantile Bank

Mercantile Bank is a leading financial institution dedicated to delivering exceptional banking solutions that empower individuals and businesses to achieve their goals. Our commitment to innovation, inclusivity, and collaboration drives our success and sets us apart in the industry.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Grand Rapids, MI. As a key member of our banking team, you will be responsible for providing exceptional sales and service experiences to our customers, building strong relationships, and driving business growth.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Work collaboratively with the banking team to achieve sales and service goals, identifying opportunities to grow the business.
  • Stay up-to-date with banking products and services, providing expert advice and guidance to customers.
  • Participate in community activities and events, promoting Mercantile Bank and building relationships with customers and stakeholders.
Requirements
  • High School Diploma or equivalent.
  • 2 years' experience in customer service in a retail sales environment.
  • Experience with needs-based selling and providing exceptional customer service.
  • Experience working in Retail Banking is preferred.
What We Offer

Mercantile Bank offers a competitive compensation package, including a salary, bonus, and benefits. We also provide opportunities for career growth and development, as well as a dynamic and supportive work environment.

Why Join Us?

At Mercantile Bank, we value our employees and strive to create a positive and inclusive work environment. We offer a range of benefits, including medical, dental, and vision plans, paid time off, and a 401(k) match. We also provide opportunities for professional development and growth, as well as a dynamic and supportive team environment.

How to Apply

If you are a motivated and customer-focused individual with a passion for banking and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Job OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Triad Service Center in Grand Rapids, MI.This is a full-time position with a well-established company that is continuously growing. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working...


  • Grand Rapids, Michigan, United States Gordon Food Service Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Gordon Food Service. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...


  • Grand Rapids, Michigan, United States Adecco US, Inc. Full time

    Customer Service Representative Job DescriptionAdecco is hiring for Customer Service Representative jobs in Seattle, Bellevue, Kent, Renton, Federal Way, and surrounding areas. As a Customer Service Representative, you will respond to customer inquiries via phone, email, and live chat in a timely and professional manner. You will assist customers with...


  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Service Assistant Opportunity at Triad Service CenterWe are seeking a highly motivated and customer-focused individual to join our team as a Service Assistant at our Grand Rapids location. As a key member of our service team, you will be responsible for providing exceptional service to our customers, working closely with technicians, and ensuring seamless...


  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Job OpportunityWe are seeking a highly skilled and motivated Service Assistant to join our team at Triad Service Center in Grand Rapids, MI. As a Service Assistant, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Discuss service, parts, and repair needs with techniciansWork through...


  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Service Assistant OpportunityTriad Service Center, a leading provider of parts, warranty, maintenance, and service for commercial equipment, is seeking a skilled Service Assistant to join our team in Grand Rapids, MI. As a Service Assistant, you will play a critical role in delivering exceptional customer service, working closely with technicians, and...


  • Grand Rapids, Michigan, United States Triad Service Center Full time

    Job OpportunityTriad Service Center is seeking a skilled Service Assistant to join our team in Grand Rapids, MI. As a key member of our team, you will provide exceptional customer service, support, and technical expertise to our customers.Key Responsibilities:Discuss service, parts, and repair needs with techniciansWork with customers to resolve questions...


  • Grand Rapids, Michigan, United States Culligan Kaat's Water Conditioning Full time

    Customer Service Representative Job DescriptionCulligan Kaat's Water Conditioning is seeking a part-time Customer Service Representative to join our team in Grand Rapids, MI.Key Responsibilities:Contact customers to provide support and leads to our sales and marketing department.Handle retail sales and customer transactions, including processing payments and...


  • Grand Rapids, Michigan, United States Adecco US, Inc. Full time

    Customer Service Representative Job DescriptionAdecco US, Inc. is seeking a skilled Customer Service Representative to join our team in Seattle, Bellevue, Kent, Renton, Federal Way, and surrounding areas. As a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, email, and live chat.Key...


  • Grand Rapids, Michigan, United States FASTSIGNS #280601 Full time

    Customer Service Representative Job DescriptionFASTSIGNS #280601 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to ensure their needs are met.Key...


  • Grand Rapids, Michigan, United States Domino's Pizza LLC Full time

    {"title": "Customer Service Representative", "description": "Join Our Team at Domino\u2019s Pizza LLCWe are seeking a Customer Service Representative to join our team at Domino\u2019s Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, answering phone calls, taking orders, and...


  • Grand Rapids, Michigan, United States Circle K Full time

    Circle K Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, handling customer transactions, and maintaining a clean and safe store environment.Key...


  • Grand Rapids, Michigan, United States AtWork Group Full time

    Customer Service RepresentativeAt AtWork Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and complaints in a timely and professional...


  • Grand Rapids, Michigan, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you'll be responsible for providing exceptional customer experiences and ensuring that every customer leaves our store feeling satisfied.Key Responsibilities:Greet customers and...


  • Grand Rapids, Michigan, United States GEODIS Group Full time

    Job Title: Customer Service Representative**Job Summary:**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a...


  • Grand Rapids, Michigan, United States Patterson Companies Full time

    Customer Service RepresentativeJob SummaryPatterson Companies is seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and promoting our products.Key ResponsibilitiesRespond to customer inquiries in a...


  • Grand Rapids, Michigan, United States Public Storage Full time

    {"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the...


  • Grand Rapids, Michigan, United States SiteOne Services Full time

    Customer Sales & Service RepresentativeAt SiteOne Services, we're looking for a skilled Customer Sales & Service Representative to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and driving sales growth.Key Responsibilities:Assist customers with their questions and needs, either in person or...


  • Grand Rapids, Michigan, United States Baudville Brands Full time

    About the OpportunityBaudville Brands is seeking a highly motivated and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Grand Rapids, Michigan, United States GLT Packaging Full time

    Job OverviewGLT Packaging is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Maintain strong relationships with...