Customer Service Leadership Position
6 days ago
Leading Edge Administrators is seeking a highly skilled and experienced Customer Service Leadership Position to join our team. As a Customer Service Leadership Position, you will be responsible for providing leadership, training, and coaching to employees in a call center environment.
Key Responsibilities:- Manage a team of customer service representatives and provide direction for day-to-day operations of the call center.
- Monitor email and inbound/outbound call volumes, queues, and KPIs to identify trends and allocate resources accordingly.
- Analyze and report call center metric data and recommend procedures to ensure customer satisfaction and improve performance.
- Associates degree or equivalent experience.
- 3 years of experience in a supervisory role in a call center, preferably in a healthcare or healthcare TPA role where HIPAA and HITECH standards are utilized.
- Working knowledge of claims, claims processing, and health insurance.
$55,000 - $65,000 per year, depending on experience.
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Customer Service Leadership Role
6 days ago
Tampa, Florida, United States Leading Edge Administrators Full timeJob SummaryThe Customer Service Supervisor position at Leading Edge Administrators is a pivotal role that requires leadership, training, and coaching to drive exceptional service delivery. As a key member of our team, you will be responsible for managing a group of Customer Service Representatives (CSRs) and providing direction for the day-to-day operations...
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Customer Service Leadership Specialist
1 month ago
Tampa, Florida, United States Leading Edge Administrators Full timeJob SummaryThe Customer Service Supervisor role at Leading Edge Administrators involves leading a team of customer service representatives and providing direction for day-to-day operations of the call center. This position requires strong leadership skills, excellent communication abilities, and a thorough understanding of customer needs.Key...
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Customer Service Leadership Supervisor
2 weeks ago
Tampa, Florida, United States MCI Careers Full timeAbout the JobWe are seeking a highly motivated and experienced Call Center Sales Supervisor to lead our sales team. In this role, you will be responsible for leading a team of 15-25 entry-level customer service agents responsible for inbound call handling, assisting them with leadership and expertise, ensuring call quality, improving internal processes, and...
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Service Leadership Manager
4 weeks ago
Tampa, Florida, United States Holland Pump Company Full timeWe are seeking a highly skilled Service Leadership Manager to join our team at Holland Pump Company. The successful candidate will be responsible for overseeing the daily operations of our service/repair department and ensuring that all customer service needs are met in a timely and professional manner.Key responsibilities include:Developing and implementing...
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Store Leadership Position
6 days ago
Tampa, Florida, United States Kane's Furniture Corporation Full timeStore Leadership PositionWe are seeking an experienced Store Leadership Position to join our team at Kane's Furniture Corporation. As a key member of our management team, you will be responsible for the overall success of our store location. This leadership position involves overseeing all aspects of store operations, including sales, marketing, visual...
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Bayonet Plumbing Leadership Position
7 days ago
Tampa, Florida, United States Bayonet Plumbing Full timeBayonet Plumbing, a leading plumbing and HVAC services provider in Florida, is looking for an exceptional Leadership Position candidate to lead our team. The successful individual will be responsible for overseeing all aspects of our operations, including personnel management, customer service, and business development.To excel in this role, candidates...
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Customer Service Leadership Position
2 weeks ago
Tampa, Florida, United States UnitedHealth Group Full timeCompany OverviewOptum, a global organization, delivers care and connects people with the resources they need to live healthier lives. Our team's work directly improves health outcomes by leveraging technology and innovative solutions.
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Operational Leadership Director
4 weeks ago
Tampa, Florida, United States APEX Service Partners Full timeOverviewAPEX Service Partners seeks an experienced Operational Leadership Director to oversee the day-to-day operations, financial activities, and people management in our locations. As a key member of our team, you will drive growth, performance metrics, create culture, and develop staff and management to strive for world-class operation.Role SummaryYou...
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Facilities Leadership Position
2 weeks ago
Tampa, Florida, United States Bozzuto Full timeAbout Us">Bozzuto is a dynamic organization that prides itself on its commitment to excellence and customer satisfaction. As a Facilities Leadership Position within our company, you will play a critical role in maintaining the high standards that our residents expect from us.Main Responsibilities:Team Leadership: Provide guidance and direction to a team of...
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Retail Store Leadership Position
1 week ago
Tampa, Florida, United States Save A Lot - AT LLC Full timeJob OverviewSave A Lot - AT LLC seeks an experienced Assistant Store Manager to oversee store operations, drive sales, and foster a collaborative team environment. This role requires strong leadership skills, effective communication, and a commitment to excellence in customer service and employee development.Main DutiesLead by example, demonstrating...
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Customer Service Representative
3 weeks ago
Tampa, Florida, United States Chick-fil-A New Tampa at I Full timeAre you looking for a rewarding career in customer service? Chick-fil-A New Tampa at I is seeking a Customer Service Representative to join our team. As a representative of our brand, you will play a vital role in creating memorable experiences for our guests. In this role, you will provide exceptional customer service, handle cash and credit transactions...
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Customer Service Representative
1 week ago
Tampa, Florida, United States Motive Marketing Inc Full timeJob OverviewMotive Marketing Inc is seeking a highly motivated Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our products and services.Estimated SalaryThe estimated salary for this role is $60,000 - $80,000 per year, depending on...
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Environmental Services Leadership Professional
4 weeks ago
Tampa, Florida, United States Crothall Healthcare Full timeAbout Us Crothall Healthcare is a specialized company providing high-quality support services exclusively to the healthcare industry. We serve many of the Top 100 Hospitals throughout our over 1300 healthcare service teams in 46 states. Our Mission As a Compass One Company, we strive to deliver innovative and responsive support services. Our goal is to...
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Customer Service Lead
2 weeks ago
Tampa, Florida, United States Dex Imaging Full timeJob SummaryThe Customer Service Lead will oversee a team of customer service representatives, providing guidance and support to ensure exceptional service delivery. This role requires strong leadership skills, excellent communication abilities, and the capacity to work effectively in high-pressure situations.Key ResponsibilitiesSupervise a team of customer...
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Operations Leadership Position
1 week ago
Tampa, Florida, United States Courier Express Full timeLeadership OpportunityCourier Express is seeking an experienced leader to oversee daily operations and drive business growth.As a key member of our management team, you will be responsible for supervising multiple operating units and establishing performance standards.Salary Range$65-75k per year, based on experience and qualifications.In addition to a...
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Sales Leadership Position
6 days ago
Tampa, Florida, United States JM HUNTER GROUP Full timeFlorida Sales Manager RoleJM Hunter Group seeks an experienced Sales Manager to lead our Florida operations, focusing on building strong relationships with local builders and manufacturers.Compensation PackageA competitive salary of $95,000-$110,000 per year, plus bonus opportunities, comprehensive benefits, and a car allowance.Key ResponsibilitiesDevelop...
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Construction Site Leadership Position
2 weeks ago
Tampa, Florida, United States Marand Builders Full timeAbout UsMarand Builders is a leading construction company with a reputation for reliability, attentiveness, and quality of execution. Our goal is to provide our customers with a customized solution that meets their individual needs.Job DescriptionWe are seeking a skilled Construction Site Leadership Position to join our team and play a crucial role in...
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Customer Service Representative
6 days ago
Tampa, Florida, United States Chick-fil-A New Tampa at I Full timeAt Chick-fil-A New Tampa at I, we are seeking highly motivated individuals to join our team as Customer Service Representatives. As a key member of our front-of-house team, you will be responsible for creating memorable experiences for our guests. We offer competitive pay starting at up to $14/hour, depending on availability and applicable experience.We...
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Regional Leadership Position
2 weeks ago
Tampa, Florida, United States The Learning Experience - Odessa Full timeJob DescriptionThe Regional Director will oversee the operational and administrative functions of multiple daycare centers within their assigned region. This is a leadership position responsible for providing leadership and guidance to center directors and staff members to ensure high-quality care and educational programs are delivered to children.About the...
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Customer Service Representative
6 days ago
Tampa, Florida, United States The Children's Place Full timeJob DescriptionThe Sales Associate will play a pivotal role in delivering exceptional customer experiences, supporting the Store Leadership Team to achieve all company goals and initiatives. This individual will be responsible for modeling and maintaining excellent customer service with effective communication, product knowledge, and appropriate selling...