Assistant Manager for Travel Center Operations
2 weeks ago
Company Overview
Pilot Company stands as a premier network of travel centers, employing over 30,000 individuals across more than 750 retail and fueling locations throughout 44 states and six Canadian provinces. Our energy and logistics division is recognized as a leading supplier of fuel, boasting one of the largest tanker fleets and providing essential services to oil operations in the busiest regions of our nation.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, we uphold our founding values and a people-first culture, with a strong commitment to community engagement. Our dedication extends to serving guests, team members, and trucking companies, ensuring we fuel people and keep North America moving.
Job Overview
Pilot Flying J is in search of a skilled Retail General Manager to lead our bustling retail facilities. This role encompasses the development and implementation of business strategies for the travel center and restaurant sectors, aimed at meeting established standards, sales targets, and customer satisfaction goals.
The Retail General Manager will be responsible for:
- Meeting and exceeding customer expectations
- Conducting regular meetings with team members
- Maintaining strong vendor relationships
In this managerial position, you will be tasked with building, coaching, managing, and developing your team through effective staffing, interviewing, hiring, and training practices.
Key Responsibilities
- Driving sales performance
- Overseeing team member management
- Monitoring inventory levels
- Delivering exceptional customer service
- Conducting P&L analysis
Compensation
Starting pay rates range from $40,000 to $58,815.00 annually.
Qualifications
As a Retail General Manager, you are expected to demonstrate integrity and accountability at the managerial level, alongside exceptional team leadership abilities. A flexible schedule, including nights, weekends, and holidays, is essential.
Additional qualifications include:
- A minimum of 2-3 years of management experience in retail, restaurant, grocery, or service industries with financial accountability
- Proven management experience in high-volume retail settings with P&L responsibility
- Ability to foster and maintain a customer-centric culture
Additional Benefits
- Fuel Discounts
- Comprehensive Medical, Dental, and Vision Plans
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Work Schedule
- Weekly Pay
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