Travel Center Operations Supervisor
1 week ago
Company Overview
Pilot Company stands as a premier network of travel centers, employing over 30,000 team members across more than 750 retail and fueling locations throughout 44 states and six Canadian provinces. Our energy and logistics division is a leading supplier of fuel, boasting one of the largest tanker fleets and delivering essential services to oil operations in the busiest regions of our nation.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, we uphold our founding values and people-first culture, committed to giving back to the communities we serve. Our dedication extends to all stakeholders, whether they are guests, team members, or trucking companies, as we strive to keep North America moving.
Job Summary
Pilot Flying J is in search of a skilled Retail General Manager to oversee our bustling retail facilities. This role involves the creation and implementation of business strategies for the travel center and restaurant to meet established standards, sales goals, and customer satisfaction metrics.
The Retail General Manager will be responsible for:
- Meeting and exceeding customer expectations
- Conducting regular meetings with team members
- Maintaining strong vendor relationships
In this position, you will have the opportunity to build, coach, manage, and develop teams through effective staffing, interviewing, hiring, and training practices.
Key Responsibilities
- Driving sales performance
- Managing team dynamics
- Overseeing inventory management
- Delivering exceptional customer service
- Conducting P&L analysis
Compensation
Starting pay rates range from $40,000 to $58,815.00 annually.
Qualifications
As a Retail General Manager, you are expected to demonstrate integrity and accountability at the managerial level while showcasing excellent leadership skills. Flexibility to work nights, weekends, and holidays is essential.
Additional qualifications include:
- A minimum of 2-3 years of management experience in retail, restaurant, grocery, or related service industries with financial responsibility
- Proven management experience in high-volume retail with P&L accountability
- Ability to foster a customer-centric culture
Additional Benefits
- Fuel Discounts
- Comprehensive Medical, Dental, and Vision Plans
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Scheduling Options
- Weekly Pay
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