Front Desk Coordinator
1 week ago
Transform the Dental Experience
At North American Dental Group, we're dedicated to delivering best-in-class patient care and putting every patient first, every visit. As a Front Desk Coordinator, you'll play a vital role in our mission to revolutionize the dental experience.
Key Responsibilities:
- Provide exceptional customer service to patients, ensuring a worry-free experience
- Perform clerical tasks, including sorting, opening, and distributing mail, scanning, and photocopying
- Answer phone calls, greet visitors, and schedule appointments
- Explain procedures and services to patients, using dental knowledge to educate and inform
- Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage
- Track appointments, managing no-shows, cancellations, and late arrivals
Requirements:
- High School Diploma or equivalent (Associates degree preferred)
- 1-5 years of customer service, insurance, or dental experience preferred
- Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed
Benefits:
- Health, Dental, and Vision Insurance (Full-time employees)
- Healthcare Spending Account
- Paid Time Off
- 401k
- Voluntary Life & Disability Insurance
- Referral Program
- Employee Discount Program
Equal Opportunity Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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