Front Desk Representative

1 week ago


North Platte, Nebraska, United States Wilkinson Companies Full time
Front Desk Agent Full Time

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at our Holiday Inn Express location in North Platte, Nebraska. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Register guests and assign rooms
  • Accommodate special requests and ensure guest satisfaction
  • Coordinate room status updates with the housekeeping department
  • Process guest check-outs and handle monetary transactions
  • Manage and resolve guest complaints in a professional and courteous manner
Requirements:
  • High school diploma or equivalent preferred
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Basic math skills and accuracy
  • Ability to maintain confidentiality and handle sensitive information

We offer a competitive salary of $16 per hour, as well as a comprehensive benefits package, including health insurance, life insurance, dental insurance, and vision insurance. After one year of employment, full-time positions also qualify for paid time off and a matching 401(k) plan. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply today.



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