IT Technical Support Specialist

3 weeks ago


Torrance, California, United States Gyu-Kaku Japanese BBQ Full time
Job Summary:

As a skilled IT Technical Support Specialist at Gyu-Kaku Japanese BBQ, you will be responsible for maintaining the integrity and security of our network and systems. This role requires a strong background in networking and hardware/software troubleshooting, with a minimum of 2 years of experience in a similar position.

Key Responsibilities:

Network Administration and Security

Hardware and Software Installation and Maintenance and Repair (Aloha POS, etc.)

Network and System Troubleshooting

Preventative Maintenance

VPN, Printers, Email and Phone system administration

Security Camera and Alarms Installation and Maintenance

Provide onsite technical support for corporate office and phone/field support for restaurants

Requirements:

Minimum 2 years' experience in networking and hardware/software troubleshooting

Working Knowledge and understanding of LAN, WAN, TCP/IP, and Firewalls

Experience with Aloha POS equipment and CCTV Required

Possess an entrepreneurial spirit

Strong communication and listening skills

Produce high quality work with attention to detail and accuracy

Initiate work independently and prioritize work duties with high urgency

Set goals and achieve them on time and efficiently

Ability to learn and understand new software

Proficient in Microsoft Word, Excel, Power Point and Outlook

Benefits:

Medical, Dental, Vision, Group Term Life & AD&D, Long Term Disability, and Short Term Disability Insurance

401(K) with company match

Paid Vacation

Paid Company Holidays

For more information about us, please visit our website at Reins International USA, Inc. (DBA Gyu-Kaku Japanese BBQ) is an EQUAL OPPORTUNITY EMPLOYER.

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