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Patient Service Representative

4 weeks ago

Honolulu, Hawaii, United States Hawaii Pacific Health Full time
About the Role

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Kapiolani Medical Center for Women and Children. As a Patient Service Representative, you will play a vital role in ensuring that our patients and their families receive exceptional care and support throughout their healthcare journey.

Key Responsibilities
  • Act as a liaison between patients and healthcare professionals, providing warm and friendly assistance
  • Perform a combination of clerical, reception, and business duties to support the smooth operation of our hospitals and clinics
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
  • Work effectively under minimal supervision, using your initiative and problem-solving skills to resolve issues and improve processes
Requirements
  • High school diploma or equivalent required; basic computer skills and experience in a healthcare setting preferred
  • Basic medical terminology and experience with EPIC a plus
  • Excellent communication and customer service skills, with the ability to work effectively with patients, families, and healthcare professionals
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.