Host/Hostess

5 days ago


SaintBrieuc, Bretagne, United States Capital Ale House Full time
Job Description

Job Title: Host/Hostess

Job Summary:

We are seeking a highly skilled and customer-focused Host/Hostess to join our team at Capital Ale House. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for ensuring a positive and memorable dining experience.

Key Responsibilities:

  • Guest Service: Greet and welcome guests in a friendly and professional manner, ensuring a warm and inviting atmosphere.
  • Table Management: Manage table assignments, seating, and wait times to ensure efficient service and minimize wait times.
  • Communication: Communicate effectively with guests, servers, and kitchen staff to ensure seamless service and resolve any issues that may arise.
  • Problem-Solving: Anticipate and resolve guest complaints and concerns in a professional and courteous manner.
  • Teamwork: Collaborate with servers, bartenders, and kitchen staff to ensure a smooth and efficient service.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, able to multitask and prioritize tasks as needed.

Requirements:

  • Availability: Availability to work a variety of shifts, including weekends and holidays.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff.
  • Problem-Solving Skills: Ability to think critically and resolve problems in a professional and courteous manner.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and professional attitude.
  • Adaptability: Ability to adapt to a fast-paced environment, with a flexible and positive attitude.

Working Conditions:

This is a fast-paced environment with a high volume of guests and staff. The Host/Hostess will be required to stand for long periods, move quickly and efficiently, and be able to lift up to 50 pounds.

Benefits:

We offer a competitive salary and benefits package, including opportunities for advancement and professional growth.

What We Offer:

At Capital Ale House, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing excellent service to our guests and to creating a positive and inclusive work environment for our staff.



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