Patient Care Coordinator

2 weeks ago


Lansdale, Pennsylvania, United States option companion care Full time
Job Summary

We are seeking a compassionate and detail-oriented individual to join our team as a Client Care Manager at Option Companion Care. As a Client Care Manager, you will play a vital role in ensuring our senior clients receive high-quality, individualized care in the comfort of their own homes.

Key Responsibilities
  • Develop and manage care schedules for our senior clients, ensuring they receive meaningful support from our caregivers.
  • Match caregivers to clients based on needs and skills, ensuring a high level of care and satisfaction.
  • Schedule home visits and gather client feedback to continuously improve our services.
  • Work with our Wellness Team to update care plans and address client and caregiver concerns.
  • Recognize and reward caregiver performance, maintaining positive relationships with clients and referral sources.
Requirements
  • High school graduate or equivalent.
  • 3 years of experience in a Home Care or Service Coordination role.
  • Demonstrated capability maintaining strict confidentiality.
  • Proven ability to generate leads and monitor referrals.
  • Strong typing and computer skills.
  • Comfortable with closing/asking for business.
  • Well organized, accurate, and attentive to detail.
  • Excellent communication, public relations, and follow-up skills.
  • Experience with HHA Exchange and EVV.
Benefits
  • Flexible scheduling.
  • Competitive compensation.
  • Career advancement opportunities.


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