Patient Access Representative

2 weeks ago


Lansdale, Pennsylvania, United States Thomas Jefferson Univ Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Thomas Jefferson University. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Collect and verify patient demographic and insurance information, ensuring accuracy and completeness.
  • Process patient registration and billing, adhering to departmental policies and procedures.
  • Collaborate with clinical staff and other departments to ensure seamless communication and coordination.
  • Maintain confidentiality and handle sensitive patient information with discretion.
Requirements
  • High School Diploma or equivalent required.
  • 2 years of experience in a healthcare setting, preferably in registration or patient access.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and EPIC systems.
What We Offer

As a Patient Access Representative at Thomas Jefferson University, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional patient care. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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