Luxury Guest Experience Coordinator

3 weeks ago


Philadelphia, Pennsylvania, United States AccorHotel Full time

Welcome to the Front Door Coordinator Role

As a Front Door Coordinator, you will be the first point of contact for our guests, setting the tone for their stay with us.

Key Responsibilities:

  • Welcome guests into our luxury environment, ensuring a warm and memorable welcome.
  • Handle guest service inquiries, including in-house requests and luggage assistance.
  • Provide exceptional service, delivering luxury experiences that exceed our guests' expectations.
  • Promote hotel facilities and services, identifying opportunities to enhance the guest experience.

Requirements:

To be successful in this role, you will need:

  • Previous experience in a luxury hotel environment or comparable setting.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional service.
  • Ability to work flexibly, including evenings and weekends.

About AccorHotel

AccorHotel is a leading hospitality company, committed to delivering exceptional experiences for our guests. We offer a range of career opportunities, from entry-level to senior management, and are dedicated to supporting the development of our team members.



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