Patient Registration Coordinator

2 weeks ago


Metter, Georgia, United States Candler County Hospital Full time
Job Summary

Candler County Hospital is seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team. As a key member of our healthcare team, you will be responsible for ensuring a smooth and efficient patient registration process.

Key Responsibilities
  • Handle patient inquiries and intake, providing exceptional customer service and ensuring accurate and timely registration.
  • Maintain updated bed availability and facility service information, ensuring seamless communication with healthcare staff.
  • Verify and enter patient demographics and billing information, ensuring accuracy and compliance with regulatory requirements.
  • Process encounters daily, balancing co-payments and maintaining a clean and organized registration desk.
  • Direct patients to relevant areas, providing clear and concise instructions and maintaining a positive and trustworthy community image.
  • Answer phones, respond to inquiries, and maintain confidentiality of patient and personnel data.
  • Participate in performance improvement activities, maintaining competency and adhering to hospital policies and procedures.
  • Collaborate with healthcare staff, patients, and families to ensure a positive and respectful experience.
Requirements
  • High school diploma or equivalent required.
  • Previous hospital experience preferred, with knowledge of medical insurance and billing procedures.
  • Professional demeanor, basic computer skills, and excellent organizational and customer service skills required.
  • Able to work independently, effectively communicate with healthcare professionals, and maintain confidentiality of patient and personnel data.
  • Ability to work in a rapidly changing and stressful environment, with occasional exposure to unpleasant patient or unit elements.
Working Conditions

The Patient Registration Coordinator will work in a fast-paced healthcare environment, with frequent interruptions and occasional pressure due to multiple tasks and inquiries. The ability to multitask, prioritize, and maintain a positive attitude in a dynamic environment is essential.



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