Patient Service Representative

1 day ago


Chino, California, United States Dental Views Full time
Job Opportunity: Patient Service Representative at Dental Views

We are seeking a highly motivated and dedicated Patient Service Representative to join our team at Dental Views. As a valued partner in delivering a world-class patient experience, you will be an integral part of our community-driven practice.

Why Choose Dental Views?

At Dental Views, our core values are the foundation of who we are. We believe in:

  • Value: Adding unparalleled value to the lives of our patients and our team.
  • Invest: Investing in people, fostering personal and professional growth for all.
  • Empowering: Empowering our staff to reach their greatest potential.
  • World-Class: Striving for a world-class patient experience for all.
  • Service-Driven: Being deeply committed to wholeheartedly serving our patients.
Your Role as a Valued Partner

As a Patient Service Representative at Dental Views, you will be responsible for:

  • Greeting and checking in patients in a friendly manner.
  • Collecting co-payments and verifying insurance coverage.
  • Scheduling and confirming patient appointments.
  • Preparing new patient charts neatly and accurately.
  • Performing various office duties as assigned by the Office Manager.
  • Responding to patient billing or financial inquiries, directing to appropriate departments as necessary.
  • Collecting and posting payments and recording receipts.
  • General clerical duties.
Requirements

To be successful in this role, you will need:

  • Self-motivation with the ability to exceed patient expectations.
  • Excellent organizational skills to effectively handle multiple tasks.
  • Flexibility to support change, with varying schedules as necessary.
  • Possess excellent interpersonal communication skills.
  • A stable employment history, as demonstrated by your resume.
Education and Experience

We require:

  • A High School Diploma or equivalent.
  • A minimum of two years of experience in a healthcare office or fast-paced, highly interactive customer service environment.
  • Experience in the dental or medical industry with scheduling and verifying insurances preferred.

We are committed to the continuous development of our team and provide resources to empower you to be a confident steward in your professional journey. Your success is our success.

Submit your resume, cover letter, and any relevant information to us. Please include "Patient Service Representative - [Your Name]" in the subject line. We look forward to welcoming you to the Dental Views family.

The Dental Views is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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