ServiceNow Strategic Portfolio Manager

4 days ago


Chicago, Illinois, United States Rush University Full time

Job Title: Sr ServiceNow Developer

Location: US: IL: Chicago

About Rush University Medical Center:

Rush University Medical Center is a leading academic medical center and one of the top-ranked hospitals in the country. Our Digital & Information Services (D&IS) team is expanding its ServiceNow footprint and implementing the Strategic Portfolio Management (SPM) module.

About the Job:

We are seeking an experienced Sr ServiceNow Developer to join our Strategy & Planning – Strategic Portfolio Management (SPM) team. As a key member of the team, you will be responsible for designing, developing, and expanding the SPM modules on the ServiceNow Platform.

Responsibilities:

  • Develop and recommend SPM workflows, configurations, customizations, and applications, per best practices to meet business needs.
  • Support ServiceNow SPM module through monitoring, troubleshooting, root-cause analysis and implementing Bug-Fixes.
  • Utilize ServiceNow Plugins/Automation tools to build Innovative Solutions for SPM.
  • Review and groom user stories to understand requirements and technical architecture documentation for solution and lead the following design and development and deployment of solutions across non-PRD and PRD environments.
  • Provide training for SPM or other Service Now modules/functionality both in person and through using other methods and maintain end user documentation as required.
  • Document, maintain and update policies, procedures, and controls for the operation of the ServiceNow SPM platform.

Requirements:

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline.
  • Proficient in all phases of the software development lifecycle.
  • Minimum 5-10 years of ServiceNow Development and Design experience on ITSM and ideally SPM suite, documenting requirements, designing, and building in a ServiceNow enterprise environment.
  • Must have completed at least 2 implementations of SPM within ServiceNow.
  • Experience or knowledge or certifications with various ServiceNow modules like SPM, ITAM, ITOM, ITIL, CSA Certification, Implementation Specialist Certification.
  • Having exposure to integrations and developing complex solutions; Experience with ServiceNow scripting languages.
  • Expertise and experience in ServiceNow, ideally certified as a ServiceNow Developer and/or Administrator.
  • Experience utilizing techniques and tools including HTML, XML, CSS, SQL, or JavaScript.

Estimated Salary: $140,000 - $200,000 per year.



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