Risk Management Director

1 day ago

Sacramento, California, United States FPI Management, Inc. Full time
Job Summary

We are seeking a highly skilled Risk Management Director to join our team at FPI Management, Inc. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of a multifamily property, ensuring the safety, comfort, and privacy of residents, and managing the maximum revenue potential of the property.

Key Responsibilities
  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations.
  • Maintain positive, professional, and effective communication with applicants, residents, vendors, clients, and guests while representing FPI.
  • Develop and manage the site team members, including participating in the hiring, training, and evaluation of employees.
  • Ensure completion of the monthly Market Surveys and analysis.
  • Develop and implement advertising and marketing strategies for the apartment community as needed.
  • Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
  • Ensure that all online marketing sources are updated.
  • Promote positive resident/management relations to retain desirable residents.
  • Develop and oversee the implementation of resident retention programs.
  • Ensure the safety, comfort, and privacy of all property residents.
  • Ensure move-in orientation is completed consistently with new residents.
  • Manage the maximum revenue potential of the property through the management of lease expirations and timely turnover.
  • Manage monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
  • Participating in the development of and managing to the approved operating budget.
  • Accurately processing vendor invoices and managing accounting month end.
  • Comply with periodic financial reporting requirements.
  • Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
  • Ensure that documents and reporting systems are maintained, updated, and organized.
  • Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
  • React calmly and professionally in emergency, emotional, and/or stressful situations.
  • Maintain current permit, licensing, and inspection requirements.
  • Facilitate residents with reporting of maintenance needs.
  • Document facility and maintenance needs and ensure timely completion.
  • Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
  • Follow up on maintenance requests to promote resident communication and satisfaction.
Requirements
  • A minimum of 2 years' experience with affordable housing programs, including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
  • Affordable Housing Accreditation (e.g., Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management).
  • College degree in a relatable field preferred, but not required.
  • May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
About FPI Management, Inc.

FPI Management, Inc. is one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members.

We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career.

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