Auto Claims Representative

3 days ago


Lawrenceville, Georgia, United States Auto-Owners Insurance Full time
Auto Claims Representative Job Description

We are seeking a motivated and detail-oriented Auto Claims Representative to join our team at Auto-Owners Insurance. As a Claims Representative, you will be responsible for handling entry-level insurance claims under close supervision, including investigation, evaluation, and claim resolution.

Key Responsibilities:
  • Investigate and evaluate insurance claims to determine coverage and liability
  • Communicate with claimants, agents, and other stakeholders to resolve claims efficiently
  • Study and apply insurance policies, endorsements, and forms to ensure accurate claim handling
  • Develop and maintain knowledge of Company claim handling procedures and insurance products
  • Build skills to effectively serve the needs of agents, insureds, and others
Requirements:
  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task, and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues and maintain confidentiality
Benefits:

Auto-Owners Insurance offers a competitive compensation package, including a base salary, matched 401(k), fully-funded pension plan, and bonus programs. We also provide generous paid time off, including holidays, vacation days, personal time, and sick leave.

As an equal opportunity employer, Auto-Owners Insurance is committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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