Service Advisor
3 days ago
At Veteran Workforce Solutions, we are seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be responsible for providing excellent customer service and support to our clients.
Key Responsibilities- Greet and assist customers in a friendly and professional manner
- Listen to customer concerns and provide appropriate solutions
- Schedule and coordinate service appointments
- Communicate with customers throughout the service process, providing updates and addressing any questions or concerns
- Maintain accurate and detailed records of customer interactions and service requests
- Collaborate with technicians and other team members to ensure timely and efficient service delivery
- Submit documentation for warranty repairs
- Follow up with customers after service is completed to ensure satisfaction and address any additional needs
- High school diploma or equivalent
- Previous experience in a customer service or sales role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and other computer applications
- Knowledge of automotive or mechanical systems is a plus
- Military experience is a plus, but not required
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Opportunities for training and career advancement
We are committed to creating a diverse and inclusive workplace. We welcome and encourage applications from veterans and individuals of all backgrounds.
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