Service Advisor
3 days ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Hendrick Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.
Key Responsibilities:- Work closely with customers to understand their vehicle needs and provide personalized service recommendations.
- Communicate effectively with service technicians to ensure accurate and timely completion of repairs.
- Manage service schedules and appointments to ensure efficient use of resources.
- Provide detailed estimates and explanations to customers, ensuring transparency and trust.
- Meet or exceed sales and customer satisfaction targets.
- Maintain a clean and organized workspace, adhering to safety and quality standards.
- Participate in ongoing training and development to stay up-to-date on industry knowledge and best practices.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in automotive service or customer-facing roles a plus.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Valid driver's license and clean driving record.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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