Sales Associate

4 weeks ago

New York, New York, United States Venus ET Fleur LLC Full time
About Us

Venus ET Fleur LLC is a bespoke rose atelier that combines the timeless tradition of sending flowers with modern design. We specialize in exquisite, customizable arrangements featuring everlasting roses that maintain their freshness for over a year. Each personalized delivery or shipment from Venus ET Fleur arrives in an opulent Parisian-inspired keepsake hatbox, presenting an elegant and sophisticated presentation that speaks to a discerning design aesthetic.

About You

We're seeking a part-time Client Advisor to join our team at The Shops at Columbus Circle. As a Client Advisor with Venus ET Fleur, you'll have the opportunity to take extra time to understand our customers' needs and provide an extraordinary customer service experience. Your role will be to help us build strong relationships with our customers, while growing your career. At Venus ET Fleur, we're committed to our team members' growth and success.

Responsibilities
  • Apply sales principles and customer service practices to deliver exceptional customer experiences.
  • Communicate effectively with customers, peers, and management through verbal and written English language.
  • Understand customer and market dynamics, as well as requirements.
  • Develop solid communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Read, write, and effectively communicate with customers, peers, and management.
  • Exhibit telephone etiquette and ability to multi-task while being attentive to customers and flexible to the needs of the business.
  • Work as part of a team and take initiative independent of direct supervision.
  • Meet physical demands of the position, including constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
  • Provide customer service focus, enthusiasm, and a genuine desire to provide outstanding service.
  • Be available for a rotating weekly schedule.
  • Hold a high school diploma or equivalent; a college degree is preferred.
Requirements and Qualifications
  • Be punctual and available for a rotating retail schedule.
  • Stand for long periods of time.
  • Pay attention to detail.
  • Be available for a minimum of 4 days per week, including weekends.
  • Develop good communication skills.
  • Be confident and outgoing.
  • Have at least 2-3 years of luxury retail experience.
  • This is a key holder position, requiring you to open and close the store.
EEO Statement

We're committed to the excellence of our team and will continue to foster growth by treating our employees with respect and care. It's our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We'll provide reasonable accommodations for qualified individuals with disabilities. Our programs are designed to comply with all applicable federal, state, and local laws, directives, and regulations, and cover all human resource actions including employment, compensation, benefits, training, education, promotions, and social/recreational programs.

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