Business Application Specialist

2 days ago


Shelton, Connecticut, United States EAO-AG Full time
About the Role

We are seeking a highly skilled Business Application Analyst to join our team at EAO-AG. As a key member of our IT department, you will be responsible for the operation and development of our Order Entry and Billing System (OEBS) and other business applications in the area of order management and quoting.

Key Responsibilities
  • Incident Management: Analyze and resolve problems, provide consulting and support to users
  • Change Enablement: Analyze and implement change requests
  • Application Consulting: Create business concepts and implement them in our business application
  • Support Business IT Projects: Collaborate with cross-functional teams to deliver business applications
Focus Areas

Sales and Customer Service: Order Management, Pricing, Quoting

Requirements
  • Bachelor's degree in Business, Sales, and/or Supply Chain Management
  • 2-3 years of experience in sales and customer service business processes
  • 2-3 years of experience with an ERP system (OEBS a plus)
  • Passion for IT topics
  • Good spoken and written English skills (German skills a plus)
Special Duties

Assignment outside normal office hours, on-call duty, and occasional international travel



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