Desktop Support Specialist
1 week ago
We are seeking a highly motivated and experienced Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the tools and resources they need to succeed.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot hardware and software issues
- Implement process improvements to enhance the help desk experience
- Collaborate with the desktop support team to resolve complex technical issues
- Develop and maintain knowledge of new technologies and trends in the IT industry
Requirements:
- 3+ years of experience in a desktop support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of Windows 7 and Windows 10 operating systems
- Experience with ticketing systems and troubleshooting hardware and software issues
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- The chance to work with a talented team of IT professionals
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you
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