IT Support Specialist

1 day ago


New York, New York, United States Optimal Care Services Full time

About Optimal Care Services

Optimal Care Services is a leading provider of high-quality SEIT and ABA services to children ages 3-5 years old in New York, NY.

Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Optimal Care Services. The successful candidate will be responsible for providing technical support, troubleshooting desktop computers, and delivering exceptional help desk services on a day-to-day basis.

Key Responsibilities

  • Provide technical support and troubleshooting for desktop computers
  • Deliver exceptional help desk services to staff and clients
  • Collaborate with the IT team to resolve technical issues and improve system performance
  • Develop and maintain knowledge of network systems and protocols
  • Stay up-to-date with the latest technology trends and advancements

Requirements

  • Technical support and troubleshooting skills
  • Desktop computer and information technology proficiency
  • Experience in help desk support
  • Excellent problem-solving and communication skills
  • Ability to work effectively in a team environment
  • Knowledge of network systems and protocols
  • Relevant certifications (e.g., CompTIA A+)
  • Associate's or Bachelor's degree in Information Technology or related field


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