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Regional Sales Support Manager

1 month ago

Paramus, New Jersey, United States Soho Studio Full time
Job Summary
As a Regional Sales Support Manager at Soho Studio LLC/TileBar, you will play a crucial role in supporting our Sales Team and thousands of customers in your market area. Your exceptional customer service and industry knowledge will make you a key consultant for our team and customers alike. You will be responsible for providing expert information, maintaining extensive product and project knowledge, and assisting in managing account activities in CRM.

Key Responsibilities
Uphold customer service standards by maintaining a friendly and service-oriented environment. Promptly and professionally answer and return customer inquiries. Provide accurate and expert information. Be responsive to all customer concerns. Maintain extensive product and project knowledge. Assist in managing account activities in CRM. Identify and address problems as they arise.

Requirements
Minimum 3-5 years of relevant work experience. Experience in the Tile, Natural Stone, Textile, Furniture, Building Materials, Supply Chain industries is strongly preferred. Excellent Time Management Skills. Excellent interpersonal skills to be able to work effectively with all members of the supply chain team. Ability to multitask across several projects. A strong industry knowledge. Experience working with Commercial Contractors. Knowledge of logistics and supply chain. Knowledge of, and experience with, Sales Pad, Magento, Salesforce systems a plus. Excellent with Microsoft Suite. Excellent Math Skills. Exceptional problem-solving skills.

Benefits
401(k) and company match program. Health, Dental and Vision insurance. Free Telehealth Program. Short-Term Disability insurance. Free Employee assistance program. Flexible spending account. Life insurance. Paid time off and Personal days.

The salary range for this position is $59,000 to $65,000 per year. At Soho Studio LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees. Soho Studio LLC/TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.